SUPPORT, MEASURED

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We publish our support numbers because you should be able to check them before you commit.

Median first reply
27m
across the last 90 days
Rated helpful
98.2%
from 1,340 resolved threads
Answers published
612
updated with every release

Median first reply is under two hours in working time, and every thread is answered by someone who works on the library — there is no first-line script.